We work EXTREMELY hard to keep our customers happy - this is what really counts in our view. We're very proud of the feedback we receive - and this is real feedback, often unprompted... We're so confident that we go the extra mile to keep our customers happy that we'd be delighted to give you the name of every single business owner / manager that we have worked with.
Please follow the links below and read what our customers have to say about their experiences of working with DealerWebs.
When we made the decision to upgrade our existing 5-WAYS site, we took the opportunity to speak to Matt & Peter of Dealerwebs. From the very first meeting I could see that these were guys we could work with. Professional and knowledgeable about our industry, the guys spoke plain English and whilst they knew their game inside out they didn't baffle us with web science like other firms had.
We did look at staying with our existing website providers, and a few others, but it soon became clear that they simply could not match Dealerwebs proposal in terms of design or functionality. Once we agreed terms the design and build process was slick and they stayed on schedule throughout the website build.
Right from the off we said the No.1 aim of our site was to generate more leads and since going live, on average our daily total number of leads has doubled. We also find customers are referring to the site far more when they visit our store.
I learnt an awful lot about doing business via the internet during the build of our site, but I am by no means an expert... I'll leave that to the guys at Dealerwebs.
Gareth Robinson Sales Director
5-WAYS Motorcycle Centre
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Working with Dealerwebs is simply refreshing. They just understand what you want and get on with it. Our motorcycle enquiries have increased in numbers and the quality of the enquiries has improved dramatically.
Customers have commented on how much they like our website and the backup service from Dealerwebs is second to none, A no brainer to me.
Darren Roebuck, Owner
A1 Moto Services LTD
I first came across Matt and the team when we presented DealerWebs with a brief to completely redesign the Bikejobs website. Not only was their response to our brief creative and punctual, but Matt and the team displayed a genuine understanding of our requirements.
Their experience of successfully designing websites for the motorcycle trade, together with their incredible enthusiasm and understanding of the industry meant that they were the obvious choice for Bikejobs.
Their approach to our relationship is not so much one of client / service provider as that of business partners. They take a genuine ongoing interest in our business, understand our challenges and always promptly deliver the right solutions.
There is no doubt that they have made and will continue to make a significant difference to our business and I would not hesitate to recommend Matt and the team at DealerWebs to anyone in the motorcycle trade who needs to lever genuine commercial value out of their website.
Simon McAvoy, Director
When we decided to go for a new Website we took a long time to make sure we got exactly what we wanted. And we really feel we landed on our feet when we had our initial meeting with Dealer Webs.
It was so refreshing to talk to people who understood the business and most importantly listened to what we wanted from our new site, and also have a laugh along the way. Not only do Dealer Webs look after the Website side of things but are able to give us such good marketing ideas which we have benefited so much from Since going live with the new website our sales enquiries have more than doubled, and the positive feedback from customers and other dealers has been very positive.
Nothing is ever a problem and when we need something done quickly we have the confidence that it will be done on time, and the results are always better than expected.
I love the fact that I have complete control of the website when I need it, and I can edit the site quickly and easily without the need for a degree in web design. Dealer Webs have delivered exactly what we wanted and more, and made us proud of our website.
One year on and we're still receiving the excellent level of support and new ideas from the lads at Dealer Webs - this counts for everything - thank you.
Mark Smith, Director
Bill Smith Motors
In the midst of recession and falling bike sales nationally, we were acutely aware that we needed to up our game in terms of brand outreach and the power of online sales. We weren't seeing great results from our current website provider, and we needed a website solution that would cut the mustard. After extensive period of research, we decided that the only company by a long chalk that could deliver our vision was DealerWebs.
Blade offers high performance brands, with the accent on pleasure and passion. We know that we have achieved rapid growth because we have been very careful to employ and retain excellent people who can communicate our passion to customers. For instance, every one of the 70 people employed in our Motorcycle Division is a bike enthusiast – that matters to us because it makes a difference to our customers. We wanted to take precisely the same approach with our online presence because in essence it's the same thing – communication with customers. When people view us online they have to have as far as possible the same experience as when they walk in the showroom, and because they genuinely understand the bike business, DealerWebs has helped us achieve just that.
DealerWebs developed and launched a suite of new websites for every part of our motorcycle operation - on time, within budget. Each one fully optimised to our target areas and a true representation of the Blade Group brand.
Within days of the launch, sales through online enquires had shot to 60% of total enquiries, and accessories are already selling strongly through the 3 online shops, something that wasn't happening before, despite the fact that shops existed.
We never felt we had the right web partner in the past, to get us where we wanted to be online. This project has completely changed all that. DealerWebs has consistently over-delivered and their responses to our questions have demonstrated a hugely impressive knowledge of web technology and the bike industry. We wanted a web presence that was at the hub of our operation, not just a bolt-on, and we are totally satisfied that these sophisticated online systems will take us powerfully forward into future growth.
I would have absolutely no hesitation whatsoever in recommending DealerWebs to any business - they truly do deliver - and it's good fun working with them.
Chris Waldron, Director
Matt / Peter thanks for the great website! We have already added 90% of all our stock and can't believe how easy it is to add stock and navigate the site in general a pleasure to use.
I really love the fact that all of our Honda and Yamaha bikes and manufacturer offers are up to date, and we don't have to do anything. Also, the fact that we just upload our bikes via BikeTrader as normal and they appear in our website is great.
I have to say, the real difference I have noticed (already!) is the increase in sales enquiries we have experienced since we changed from our other website - and I'm amazed at the results are showing in Google already. Something we were really missing out on before...
In summary, your drive, expertise and enthusiasm for the success of our business has been noticed and we're delighted we made the decision to choose DealerWebs. Thanks again for the ease of use and both your professionalism and back up support.
Steve Damerell, Director
We have worked with DealerWebs for over 6 years and they have now built three websites for us. All three websites have had very positive responses from both our staff members and more importantly our customers.
Matt, Peter and the team are all down to earth, very easy to deal with and are always on hand to help out with any issues or questions. A point I'd like to highlight is the ‘aftersales' service since completion of the websites has been extremely impressive, unlike many other web companies we've used in the past.
I would highly recommend their services and will use again myself without hesitation.
Stephen Priestnall, Director
I Would like to say a big thank you to all at dealerwebs for helping my business grow, when I was recommended to you by a friend my business was going through a very lean spell. I was very skeptical of spending my hard earned cash at such a difficult time. My site as been live now for almost 12 months, and it was the best business decision I have ever made. I get enquiries almost every day, and this has turned our business round.
I cannot sing your praises enough it is always a pleasure to deal with you, and you have always made me feel at ease. Keep up the good work.
Thanks for all your help and advice.
Steve Shaw, Director
Matt, Peter & the DealerWebs team
Just thought I'd drop you guys a line with regards the new site.
I know it took a while (mainly as I was putting off doing all the parts!!) But I must say I am extremely pleased. The number of bike enquiries has certainly increased & we have sold a new Thunderbird as a direct result!
We also put some clothing on as special offer again within a few hours orders were being placed. If there have been any issues or questions, Peter has been extremely helpful especially with my Columbo "just one more thing...." & it's always done quickly!
So overall I am very happy, many thanks.
Dave Lilley, Director
It's difficult to decide in a recession what will help or hinder your business, but one thing you have to do is maximize your opportunities. This is exactly what we did when investing in DealerWebs for our two new websites for Stratstone Triumph Wolverhampton and Stratstone Triumph Leicester both of which were brand new business's with no local database.
When we first met the DealerWebs team, you couldn't help but be excited about what was to come, because, as you will find out, they talk with such a passion and enthusiasm for your new potential site that you cant help be swept along. This enthusiasm runs alongside total professionalism and dedication to you from the whole team.
We piled on the pressure to get our websites up and running as quickly as possible and we weren't disappointed. The level of enquiries, Test Rides, Part Exchange enquiries, on-line store purchase's has been absolutely phenomenal and has surpassed all of our expectations. The websites continue to drive traffic to the Dealerships and they have helped us build the vital database that both sites needed. I'm sure the level of work that went in behind the scenes was far from the calm collected attitude that we have always received from the Team at DealerWebs.
It was a complete pleasure working with the Team, which is why we are currently creating three new websites through Dealer Webs for Stratstone Harley-Davidson Wolverhampton, Stratstone Harley-Davidson Birmingham and our new store Stratstone Harley-Davidson Stoke and I have no doubt in my mind that the Harley-Davidson sites will be as successful as the Triumph sites.
Nikki Marks, Marketing Leader
Under no circumstances should you choose to work with DealerWebs.
They have no idea about the motorcycle market and their support is almost non-existent. Since we spent all that money, we've had nothing but bad feedback and have certainly not sold any more bikes as a result. And to sum it all up – the website looks rubbish too.
Joking apart - I've said that as I don't want anyone else to have a DealerWebs website – it is truly brilliant and has had a positive impact on our business.
Phil Robert, Director
Dear Matt, Pete and Staff,
I feel that its time I wrote to tell you about the service and commitment I have received from Dealerwebs. Firstly, as a customer you always make me feel that you actually care about my success and genuinely try to help me succeed without trying to sell me more products or services designed only to increase your income.
Never have I been overcharged but constantly I have stretched the boundaries of the small maintenance charge (but not so small that I want it increased!). In addition to the website and online shop you have helped us to create logos, manage our emails and help with online marketing.
So from everyone at Wheels Motorcycles, many thanks.
I do not normally write thank you letters, but in my business life dealing with Dealerwebs has definitely been one of my better decisions.
I would have no hesitation in recommending your services.
Neil Steen, Director